Last updated: May 2026
By accessing or using PetHeavenOnline, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service. Your continued use of the service constitutes acceptance of any updates to these terms.
PetHeavenOnline is an online memorial platform that allows users to create, share, and discover memorial pages for pets. We provide a respectful space for tribute, remembrance, and community. Features may change over time as the service evolves.
To create a memorial you must register for an account with accurate information. You are responsible for maintaining the security of your account and all activity that occurs under it. You may not share your account credentials with others.
You retain ownership of content you submit, including photos, stories, and tribute text. By submitting content you grant PetHeavenOnline a license to display it on the platform. You are solely responsible for ensuring you have the right to share any content you upload.
You may not submit content that is unlawful, offensive, hateful, or violates the rights of others. Spam, impersonation, or abuse of the memorial format for commercial purposes is strictly prohibited. We reserve the right to remove content that violates these guidelines without notice.
PetHeavenOnline and its original content, features, and functionality are owned by PetHeavenOnline and protected by applicable copyright and trademark laws. You may not reproduce, modify, or distribute our proprietary materials without written permission. User-submitted content remains the property of its respective owners.
PetHeavenOnline is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you have paid us in the past twelve months.
We reserve the right to suspend or terminate your account at any time for violations of these terms. You may delete your account at any time through the account settings page. Upon termination your public memorial pages may remain accessible unless you specifically request their removal.
We may update these terms from time to time and will notify you of significant changes. Your continued use of the service after changes are posted constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
If you have questions about these Terms of Service, please contact us at support@petheavenonline.com. We are committed to addressing your concerns promptly and fairly.